USE CASES
Built for every team
From onboarding to customer support, Trace streamlines how teams document, share, and maintain knowledge.
Use cases
Onboarding
Onboarding & Training
Create interactive guides to onboard new team members quickly and reduce support requests.
Faster onboardingReduced support loadBetter retention
Documentation
Product Documentation
Generate comprehensive documentation for your product without the overhead.
Always up-to-dateVisual guidesSelf-service support
Sales
Sales Enablement
Arm your sales team with step-by-step guides for common scenarios and objection handling.
Faster sales cyclesConsistent messagingBetter close rates
Knowledge
Knowledge Management
Build a searchable library of institutional knowledge for your entire organization.
Institutional memoryTeam alignmentReduced mistakes
Support
Customer Support
Reduce support tickets by providing visual, step-by-step guides to common issues.
Fewer support ticketsBetter CSAT scoresFaster resolution
Process
Process Documentation
Document and standardize processes across your organization with visual workflows.
ConsistencyComplianceEfficiency